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How journeys work
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Work with journey triggers, steps, and branches
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Create and launch journeysAll journeys begin with the first step. Actually, in Attentive, all journeys begin with a trigger -- which you can learn how to do below! This section includes guides for building and launching journeys for your business, as well as key reference material on all of the different kinds of juorney triggers and branches you can use.
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Manage journeys
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Offers in journeys
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Two-Way Journeys™Conversational, Two-Way Journeys™ let you build dynamic, two-way conversations between you and your subscribers to help you uncover unique customer preferences. When subscribers reply to your surveys and questionnaires with a specific keyword, conversational journeys automatically send them personalized recommendations, additional product details, special offers and more.
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Transactional journeys
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Session abandonment journeysUse session abandonment journeys to send messages to subscribers if they’ve visited your website but haven’t yet viewed a product. These journeys allow you to capture top-of-funnel traffic to your website to drive even more revenue for your brand.
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Use product data in journeys
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Price drop and low inventory journeys
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Back in stock journeys
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Frequently asked questions