Get started with Concierge
Learn all about how Attentive Concierge works and how you can use it for your brand
Work with Concierge agents
Ensure your agents adhere to your brand's voice and values through settings and feedback channels
- Attentive Concierge Agents
- Best practices: Concierge escalation
- Configure Concierge Settings
- Create an offer for Concierge agents
- Customize the tone and language that Concierge agents use
- Inform agents of upcoming promotions
Incorporate Concierge in your campaigns and journeys
Build and launch powerful conversational experiences
- Add a Concierge follow-up message to a campaign
- Concierge in journeys
- Configure Concierge for your journey
- Create a LiveSMS™ landing page
- Create a LiveSMS™ sign-up unit
- FAQs: Automatic spam detection in Concierge
Concierge reporting
View and analyze Conciege performance, conversation, and support reports